Jio Fiber Complaint

Jio Fiber Complaint to register any complaint, you can call us on our Customer Care Number 198 (toll-free). If you are calling from other numbers you can reach JioCare on 1800 889 9999 If the Jio Fiber service is available in your area, then you can register yourself for the Jio Fiber connection on your home, workplace anywhere with the help of the Official website. The user can contact the customer care or helpline of Jio Fiber Broadband service. For any query and confusion, Customers can dial the customer care number or Helpline Number of official Jio Services. Customers can get the customer care number of any city, from the official website. The Reliance Jio has customer care numbers for every city on its website. From the start of the Jio Fiber online registration service to the installation, customers can get the help they need from this helpline.

Contact Jio Fiber Customer Care Number

If you want to get the Reliance Jio Fiber broadband service, then it is must know the customer service contact or helpline number in advance.

  • Reliance Jio Fiber Customer Care toll-free number: 1800-896-9999, this number is expected to be the JIO Broadband Customer Care Number.
  • Complaint number: 198
  • General Helpline number: 199
  • Tele-verification number for data and call services: 1977
  • Tele-verification number for only data service: 1800-890-1977
  • LYF customer care Toll-Free number: 1800-890-9999
  • E-mail for customer support: [email protected]

Reliance Jio Customer Care Number All India

Reliance Jio Customer Care Number 
Jio Customer Care Number South India
Jio Corporate Customer Helpline Number1800-890-9999
For Any Complains198
General Helpline Number 199
Tele Verification Number For Data and Call Services 1977
Tele Verification Number For Only Call Services 1800-890-1977
LYF Customer Care Toll-Free Numbers1800-89-9999
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number South India
StateKerala
Authority NameJayaraj RajaseKharan
Office AddressReliance Jio Infocomm Limited,
Pukalakkattu Kariyattu Tower, Near
Yatri Nivas, Mamangalam,
Paparivarrim P.O, Kochi- 682 026, Kerala State,
Email Address[email protected]
Contact Number18008839999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number East India – Odisha
StateOdisha
Authority NameBikash Mohanty
Office AddressReliance Jio Infocomm Limited,
Fourth Tower, 1St Floor, Wing A & B Gangadhar 
Mehar Marg, Chandrasekharpur, Bhubaneswar
751023
Email Address[email protected]
Contact Number18008893999
Fax No18008891211 
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number East India – Bihar
StateBihar
Authority NameChandra Prakash
Office AddressReliance Jio Infocomm Limited,
B.D Complex, Plot 210/233, Rupaspur,
Bailey Road Patna- 801503, Bihar, India
Email Address[email protected]
Contact Number18008893999
Fax No18008891211 
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number North India – Haryana
StateHaryana
Authority NameSanjiv Sachdeva
Office AddressReliance Jio Infocomm Limited,
B-93 Industrial Area, Phase 8 Mohali, Punjab160071
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Zone
Jio Customer Care Number North India – Punjab
StatePunjab
Authority NameKaruna Mishra
Office AddressReliance Jio Infocomm Limited,
C- 135, Industrial Area, Phase- Vill, Mohali
Pin: 160071
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Zone
Jio Customer Care Number West India – Mumbai
StateMumbai
Authority NameSaurabh Singh Parmar
Office AddressReliance Jio Infocomm Limited,
3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra- Kurla Complex, Mumbai – 400051
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number North India – Himachal Pradesh
StateHimachal Pradesh
Authority NameSameer Pandey
Office AddressReliance Jio Infocomm Limited,
Level 1792, 2nd Floor ( From Ground )
Parking Block, Modern ISBT, Tutikandi,
Shimla- Pin- 171004 Himachal Pradesh
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number East India – Kolkata
StateKolkata
Authority NameAvinash Chaturvedi
Office AddressReliance Jio Infocomm Limited,
Godrej Waterside, Tower 2nd, 17th & 18th Floor
Plot No: 5, Block – Dp, Sector- V, Saltlake City,
Kolkata Pin- 700091
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number East India – Assam
StateAssam
Authority NameRitwick Chakraborty
Office AddressReliance Jio Infocomm Limited,
Reliance Corporate IT Park Ltd, 1st Floor,
Bijay Crescent, Mahapurush Srimata Sankardev
Path ( G.S Road) Rukiminigaon, Guwahati- 
Pin- 781022 Assam, India
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number West India – Gujrat
StateGujarat
Authority NameBhavesh Mehta
Office AddressReliance Jio Infocomm Limited,
Office – 101, Saffron, Nr. Centre Point, 
Panchawati 5 Rasta, Ambawadi, Ahmedabad
Pin- 380006, Gujarat, India
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number North India – Uttarakhand
StateUttarakhand
Authority NameVenkat Naidu
Office AddressReliance Jio Infocomm Limited,
2-7 Nishyam Kunj, Abhikarm Complex
Civil Lines, Meerut, U.P Pin- 250003
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number North India – Jammu
StateJammu
Authority NameVivek Sharma
Office AddressReliance Jio Infocomm Limited,
Veer Tower, Marble Market, Mouza Deeli,
Khasra No 732 & 733. Jammu
Pin 180012, J&k, India
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number South India – Tamil Nadu
StateTamil Nadu
Authority NameRoyston Antony
Office AddressReliance Jio Infocomm Limited,
Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road, Thousand Lights, Chennai- Pin- 600006
Email Address[email protected]com
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Zone
Jio Customer Care Number North India – Delhi NCR
StateDelhi NCR
Authority NameSanjay Tiku
Office AddressReliance Jio Infocomm Limited,
RK Four Square, Building Number – 4, DLF Cyber City, Phase – 2 Gurgaon –
Pin- 12002 – Haryana
Email Address[email protected]
Contact Number18008893999
Fax No18008891211
Reliance Jio GigaFiber Toll-Free Numbers1800-896-9999
Summary
Jio Fiber Complaint
Service Type
Jio Fiber Complaint
Provider Name
jiofiber.net.in,
Area
All India
Description
To register any complaint, you can call us on our Customer Care Number 198 (toll-free). If you are calling from other numbers you can reach JioCare on 1800 889 9999 If the Jio Fiber service is available in your area, then you can register yourself f

26 thoughts on “Jio Fiber Complaint

  • July 4, 2020 at 10:04 am
    Permalink

    Apply jio giga fiber online booking resignation helpline number call
    WhatsApp :- 9330339585
    Dealerships to Distributer online booking
    resignation jio team thank

    Reply
  • August 11, 2020 at 12:50 pm
    Permalink

    Hi Team,

    I am trying since a month for Jio fiber connection at my home and the officer/agent giving false assurance *Tomorrow*, *Week Later* , *Will send our guys right away* etc.

    Being a branded company, I never expected such a poor response from you guys!

    Can I know whether it is possible to get connection or not ? or should I look for alternative?

    Area Pincode: 577401 (Sagara, Shimoga, Karnataka)

    Thanks in advance,

    Reply
  • August 14, 2020 at 9:15 am
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    My jio fiber network is running very bad. Talks on toll free number but not right. Nobody talks in your department. Talked to the people who work in your department who have Jio fiber on their mobile no. Lia and talked but they did not come. Get my live fiber corrected.
    My jio fiber id -300342944719
    My mail [email protected]
    My mobile no-9839050363
    Please correct my jio fiber

    Reply
  • September 8, 2020 at 6:05 am
    Permalink

    Jio service at Coimbatore is very poor. Unable to get proper guidance. Jio’s complaint grievance mechanism is not clear and transparent. My line is getting disconnected once in 10 minutes and speed is very slow.

    Lack of such guidance to customers will ruin Jio’s business.

    Reply
  • September 8, 2020 at 12:49 pm
    Permalink

    My Jio Fibre number is 1179623795. I have opted for 3-months Silver Plan.
    The Jio Fibre connection at my home is highly unstable. Many times the net is not working. Also the speed is very low. The Settop box supplied with it does not work as the speed is poor.

    Reply
  • September 9, 2020 at 12:49 pm
    Permalink

    Such a pathetic customer experience with jio fiber. I paid 1500 Rs on 7th sep 2020 for jio fiber connection, the installation guy told me they’ll install on 9th sep 2020, he didn’t came on 9th sep and when we called him in the evening he said we’ll come tomorrow. After some time I received a msg from Jio that they will install on 14th sep 2020. They take 7 working days for installation that too not sure they will do so or not. I am stucked coz I have made the payment. Airtel services are far better than jio and they value their customers. I am highly regretting my decision to opt for jio fiber.

    Reply
  • September 14, 2020 at 11:06 am
    Permalink

    It is about 5 days my Jio fiber internet connection off.
    We complain to Reliance Mall Basni office on dated 12.09.2020
    Your engineer came and say that there are local PC network issue.
    Then today we call to local person who establish the local network for my pc’s. When he checked he found all the network connection ok.
    Jio team came to check on 2 pm then they found the fiber cable was broken on pole. what a fulish work of this.
    One more thing is that fiber cable length was more then 700 mtr. the box of Jio fibre is located is next to next street from our home.
    please do the needful action. Jio connection no. is 2913591065 Jio office (Reliance mall) dealing person no. is 9727406126

    Reply
  • September 17, 2020 at 2:27 pm
    Permalink

    POOR HOSPITALITY JIO TEM MY FIBER CONNECTION EVERYDAY NOT SURVICE .LONG TIME ROUTER RED SINGLE THEN HALF AN HOUR LEFT GREEN AND MY TV CONNECTION NOT INSTOL. CONNECTION OPEN 17 JULLY 2020 PLEACE HELP .THANKYOU .

    Reply
  • September 21, 2020 at 4:26 am
    Permalink

    My name is Brig Ahmad Ali. I have a Jio Fiber connection at my residence at Allahabad, UP.
    My Service ID No is 300350698587 and the telephone number is 0532-3590433.
    I have a problem of not getting through on the Wifi. The symbol for Wifi appears for a brief while and then again disappears . I guess it is due to the distance where the Wifi box is installed from my study room.
    I request you to send your engineer to shift the box to my study room so that I am continuously connected. I am available on tele 8193956786.
    Thanks and regards
    Brig Ahmad Ali

    Reply
  • September 21, 2020 at 6:25 am
    Permalink

    worst service ever, I have been trying to lodge a request for disconnection and pickup since last 7 months but there is no response from their end. the company is always procrastinate the request and the work never happens, I tried contacting the local guy of the company but the outcome is the same. Now I am calling them from last one week and the call is not being picked. I recommend never get a jio fiber connection because I believe the service provider who does not have a good communication and complaint channel is of no use.

    this is my complaint number: SR0011RM28

    Reply
  • September 22, 2020 at 1:42 pm
    Permalink

    Dear Sir;
    Am Jio fibre customer – location Udaipur ( Rajasthan)
    Unable to get connectivity for last 5 days ;
    no support from customer services;
    Called 10 times to your city head – he suggested to shift to other vendor we cannot help,
    Feel like cheated
    Please ecsalate to relevant team menber

    Reply
  • September 22, 2020 at 1:43 pm
    Permalink

    Dear Sir;
    Am Jio fibre customer – location Udaipur ( Rajasthan)
    Unable to get connectivity for last 5 days ;
    no support from customer services;
    Called 10 times to your city head – he suggested to shift to other vendor we cannot help,
    Feel like cheated
    Please ecsalate to relevant team menber
    Bhavya 9892319500

    Reply
  • September 30, 2020 at 8:19 am
    Permalink

    I applied for Jio Fiber connection on 16th Of September 2020, & still waiting for the installation to get completed, tried calling the sales agent and he is also not picking up the call. Should I wait for a year or two.? TERRIBLE.

    Reply
  • October 5, 2020 at 3:40 pm
    Permalink

    Last two days my connection not working .

    Customer care not responding

    Reply
  • October 14, 2020 at 7:07 am
    Permalink

    hi, my jiofibre connection is not working since 5th sept 20 , made 10 complaints so far , spoke to almost everyone in JioFibre, nothing is moving except for threats and free advice of ” switch to Airtel” and we cant service you.

    Reply
  • October 30, 2020 at 7:24 am
    Permalink

    Sir, I have a jio fibre connection with registered number 9990020002, since 28/10 my wifi is down, making complaints on regular basis but no benefit SR000012PJPP.
    I had to go to someone’s else home to get my child exam Yesterday
    Please take necessary action.
    Navin Ahuja

    Reply
  • October 30, 2020 at 3:04 pm
    Permalink

    Hello Team,

    Incident Number – SR000012HR62

    Customer Name – Prithvi S T

    My Story First Story from 6th Oct 2020 to 23rd Oct 2020

    I raised an incident on 6th Oct 2020 for relocation. I received a call and they said it can be done in 3days after that no one called me. After few days I called and checked the incident was resolved with no RF Connection available, but the funny part my new shift home was not even 200 meters from my last home, then call center executive reopened the incident even after few days no one called me and again I called to check the status it was resolved again and I was wondering why I didn’t get any email or SMS, then I came to know if you set the incident to resolve you will not get any update till it changed to the status “closed” how smart they are, this time call center executive said they will escalate this to higher officials but no use again incident was changed to resolved. So even higher officials also following the same logics. This happened till Oct 23rd 2020.

    After 26th Oct 2020 till 30th Oct 2020

    I called again to call center they said process changed you have to send me the required documents to process further even updating the documents I didn’t get any solution. Finally I called again to call center they said you can talk to higher official but even waited for 1 hour no one they connected.

    Meanwhile I called few who available in stores to help but they also missed to help me if want the data I can share you how many time I called them

    Reply
  • November 3, 2020 at 6:10 pm
    Permalink

    Sir from past two weeks I am requesting Jio fiber team to give Jio fiber connection,
    But they are doing nelancy. Speaking rudely with customers . I request I need Jio fiber connection Immediately pls arrange the good person.

    Reply
  • November 10, 2020 at 9:43 am
    Permalink

    Dear Team,
    yesterday your team MS (mr. Satyaraj) has confirm that he ll close call today morning. till now nothing happened… Today, I am forced to apply leave for non-availability of network(past 10 days i have been to office due to non-availability of proper support from your side and frequent internet down;despite of covid risk )…

    Initial call was logged on 20’thOctober –>SR000012MPNA ->closed without my knowledge– Issue repeats

    Second call was logged on 04’th November –> SR000012S3A6 –> Still open and not attended so far…

    Yesterday some engineers came after repeated calls to MS around 7PM and diagnosed modem fault. later they said the replacement modem which they bought also faulty… MS has assured over phone that he ll close today morning. but now he is also not responding to our call…

    All calls made by me are recorded..

    I have made tones of calls to Customer support, nothing happened….

    I have made tones of calls to MS and FEs, nothing happened….

    What your team wants me to do to get my things back to normal, for which i already paid…

    Do your team required more time for this… Its 20 days over.. Even i have chaged subject line for your readyunderstanding…

    None of SE and MS has responded (MS has not even attend the call) properly for the call made by us today too..

    I need my deposit and monthly recharge back as compensation… I am ready to give back your devices which is useless for me….

    I am repeating here again for record purpose…

    Reply
  • November 20, 2020 at 3:45 pm
    Permalink

    This is my second month (first month being a trial phase) of using Jio Fibre. First of all they don’t provide right information. I was informed on recharge of 999/- i will be getting netflix which is not true.
    2) internet is working worst than 2G (it claims it’s 5G). I feel duped, i should’ve had continued with my previous internet instead.
    3) Internet speed is not what i am getting which was promised to me. 5G network doesn’t work most of the times, i only get 4g (which again works worst than 2g on normal days).

    Reply
  • November 26, 2020 at 8:00 am
    Permalink

    After installation , you cannot contact the customer care numbers, iether they are so busy or kept on hold .

    JIO FIBRE IS INTRESTED ONLY FOR SELLING NOTHING ELSE – WORST CUSTOMER SERVICE .
    ON E MAIL, THEY JUST SEND A PRE WRITTEN SCRIPT – AND CUSTOMERS GET FED UP .
    JIO-FIBRE HAS TO WAKE UP FOR CUSTOMER SERVICE

    Reply
  • November 27, 2020 at 9:54 am
    Permalink

    jio net speed is now really horrible. i have called your local incharge vitta venkat mob.no.8977705555 but literally no response. i am practising advocate in high court of AP by virtue of the inconsistent net speed and lesser than the promised net speed, i am subjected to severe hardship and unable to appear in court proceedings. please do the needful, else i may have to opt for an alternative provider.

    Reply
  • November 30, 2020 at 9:23 am
    Permalink

    I am subscriber to jio fibre silver plan and my subscription is valid upto 14 January 2021.

    My jio fibre landline 35539962 is not working since yesterday. When complained I got a counter questionnaire all which I checked and found that the base telephone on which the connection is given does not have any dial tone.

    I chatted with one mr. Shyam who too was not of any help, I am 78 years old and me and my wife are staying alone. Without a phone connection we are like tahini in ghosts’ land. My subscriber number is 400124172868

    Reply
  • December 3, 2020 at 12:21 pm
    Permalink

    Dear Sir /Maam
    My service Request number is – SR00001353HO
    My Jio Fibre net is not working from Last two days and i complaint too many times to the customer care and Jio fibre office But they didnot take any action regarding it. i am running an educational institute. Due to No internet all the work have stop. So kindly look it immidiartely otherwise we will change the connection to another company.

    Thanks
    Regards
    Garima Baranwal

    Reply
  • March 10, 2021 at 2:51 pm
    Permalink

    HI Team,

    Due to tussle between 2 teams, Milan Apartments West Enclave Pitampura Delhi is not getting the Jio Fibre connection. The cables are laid by one department while the other department is not ready to give connection in those cables.

    It is a loss for the company for a customer base of 125 flats.

    Currently it is being served by local broadband service provider so the company due to its internal politics is loosing on customers

    Thanks
    Sushant

    Reply
  • March 24, 2021 at 9:42 am
    Permalink

    One of my friend Mr rajinder Singh booked jio because I recommended to him
    In 6/3/2021 a jio fiber sales men visit over shop and he will request to as to buy jio fiber
    Salesman name is anuj the anuj is gives him totally wrong information the plan of jio fiber and also he said with in 30 minutes the jio fiber is activated in rajinder Singhs shop
    finally mr rajinder is accepted the product and rajinder Singh is payed to the sales men (Anuj) rs 1500 online payment but he is cheated after taking money he is go from shop then 2 days mr rajinder Singh is waiting for anuj but the sales men will not back to him also he is not pik up the call finally mr rajinder Singh is complaining to jio fiber customers care they promise to rajinder Singh they will pay back the money with in 7 to 10 days today is 24 march 18 days is gone but not yet any refund from jio fiber this is happening from the jio Salesman and also the customer care of jio fiber jio is holding the money with him because the customer mr rajind Singh is bealeave to jio we want solution that’s why I’m mailing here

    Reply

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